The outsourcing industry is kicking and alive in the Philippines. There are so many reasons why this industry continues to gain reputation in which the Filipino excellent in customer service is a plus factor.If you talk on the phone, the first thing you need to observe is your etiquette. If you defined this word from [...]

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With a degree in English/secondary education and over 3 years of professional freelancing experience, I have discovered the 3 major freelance writing mistakes that are commonly made. Of course, with a background in education, maybe these problems tend to ‘jump out’ at me. But, I believe it speaks to professionalism and ultimately success.Among the 3 [...]

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